Privacy policy

Street Scanner (iPhone app) · Last updated 8 November 2026

Street Scanner shows the sold prices of homes around you on a map and over the camera. This policy says what we collect, why, who it's shared with, how long it's kept and your rights. We don't sell your data, show adverts or track you across other apps or websites.

Contact: support@streetscanner.co.uk, for any question about your data.

Without an account

• Your location, when you allow it: sent to our server only to find the homes and areas around you, and kept on your iPhone otherwise. It isn't stored against you on our server; our host's request logs, which include the area being looked up, are kept for a short time for running and fixing the service.
• An anonymous app ID: a random code made by the app, sent with requests so we can count how many phones use the app and keep fair-use limits. It isn't linked to your name, Apple ID or device identifiers. Where it's missing we use a scrambled (keyed hash) form of your IP address instead, never stored as it is. Usage counts are kept for 120 days.
• Searches and homes you open: sent to our server to load their details. We don't keep a history of them against you.
• Homes and postcodes you track: kept on your iPhone.

With an account (Sign in with Apple)

• Your name and email address, as Apple shares them the first time you sign in. You can choose to hide your email, in which case we only see Apple's private relay address.
• An account ID and a sign-in session, kept in your iPhone's Keychain.
• The homes, postcodes and areas you track, so alerts follow you to a new iPhone.
• Your plan and Pro credit use: which Pro plan you have, when it renews, and the Pro data loaded for you each month (for example "a home report"), so we can count your monthly allowance.

Purchases

Subscriptions and credit packs are sold and paid for through Apple. We never see your card or payment details. Apple sends us a signed record of each purchase (product, dates and a transaction ID), which we check and keep with your account to give you the right plan, including renewals and refunds.

Reporting a problem

If you send a report from the app, we receive what you write, an optional screenshot and optional email address, and the diagnostics shown to you before you send: app version, iOS version, iPhone model, the screen you were on, the last home or area you looked at, the map's position (to about 100 m), your account ID if signed in, and the app's last 50 requests to our server (without the details of what was searched). Reports are kept only as long as needed to deal with the problem; you can ask us to delete yours at any time.

Who we share data with

• Fly.io hosts our server in London, UK, where the data above is stored.
• PropertyData (Pro features): we send them the address, postcode or area being looked up, never your name, email or account.
• Apple: Sign in with Apple, payments and app delivery, under Apple's own privacy policy.
• Resend sends service emails to us (for example a new bug report), which may include what a report says.
• Public data we use (HM Land Registry, Ordnance Survey, the energy certificate register, the Environment Agency and others) is downloaded by us; nothing about you is sent to them, except the area being looked up when we fetch building heights from the Environment Agency.

We may share data where the law requires it.

Keeping and deleting your data

Account data is kept while you have an account. You can delete your account at any time in the app (Account › Delete account): your account, tracked items and usage are deleted from our server straight away. Purchase records needed for accounting may be kept as the law requires. A subscription isn't cancelled by deleting your account: cancel it in your Apple account's Subscriptions settings.

Your rights

Under UK data protection law you can ask to see, correct, move or delete your data, or object to how we use it. We rely on providing the service you've asked for (your account, plan and alerts) and our legitimate interest in running, securing and improving the app (usage counts and bug reports). Email us at support@streetscanner.co.uk, or use Account › Report a problem in the app. You can also complain to the Information Commissioner's Office (ico.org.uk).

Children

Street Scanner isn't aimed at children under 13 and we don't knowingly collect their data.

Changes

If we change this policy, we'll update this page and the date above, and tell you in the app if the change is significant.